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Taxi Travel Tips

  • Get an estimated rate from the driver before starting your trip.
  • Make a note of the cab number, driver name, and company. Request a receipt to insure you will get this information.
  • When vacating the cab, ensure you have not left any personal articles in the cab and always request a receipt for services.
  • Always report any problems to the cab company immediately.
  • Inquire with the driver about an hourly rate if you anticipate several destinations. Hourly rates vary, but $45 for an hour or $38 per hour with a two hour minimum is customary.

For information, lost & found, compliments and/or complaints, please provide the following so that we can better help you:

  • driver's name, if possible
  • cab name & number or cab description
  • date & time of pickup
  • pick up location - If pick up was at DFW we must know the terminal and gate where driver picked up
  • description of lost item, if applicable
  • customer contact information

Contact our customer service department at (469) 222-2222 or email us at customer.service@executivetaxi.net.